Outsource Your Front Desk
Give your hotel a front desk that never sleeps. Outsource your operations with 24/7 human support and advanced automation. Simple, smooth, and always on.
Your Trusted Check-in Tech Partner
Our Self Check-In Solution (AVA – Anytime Virtual Assistant) is designed to cut staffing costs, enhance efficiency, and keep your operations compliant with local check-in regulations (check with us for your location). With our intuitive, automated system, guests can complete their entire check-in on their phones—no kiosks, no terminals, no costly hardware to buy or maintain.
That means lower setup costs, zero maintenance headaches, and a solution that’s always up to date.
Special for Thai Hotels
Simplifying Compliance and Reporting
TM30 Reporting
Automatically capture and compile data daily for TM30 compliance, reducing the manual workload and ensuring timely reporting.
RR3 Registration Form
Seamlessly generate RR3 registration form for guests, ensuring accuracy and compliance.
RR4 Reports
Automate the generation of RR4 reports, saving time and effort on tasks.
How it works
AVA is Simple, Efficient, and Guest-Friendly
01
Guest Arrives
Guests can use their own phones to scan a QR code or check in through a device located at the hotel’s lobby
02
Guest Info
Guests scan their passport which autofills in details on the e-registration form, and submits e-signature on the interface
03
Payment
Any payment required will be collected via payment gateway on the mobile device
04
Room Assignment
The system assigns rooms based on guests’ booking and displays room number on the screen
05
Key Collection
Guests receive instructions on how to access their room, whether through a PIN code, card key, or locker system.
See Everything That Happens — In Real Time
The Self Check-in system comes together with the AVA Control Centre, which gives hotels full transparency into every guest interaction, exactly as it happens.
Every check-in and check-out executed by guests is logged in real time, allowing you to instantly see what’s happening on the ground, even when there’s no one physically at the front desk.
Working With the Best
Ready to Upgrade Your Check-In Experience?
Contact us
